SILENTGODDESS
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CUSTOM WORK:
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I am accepting custom work projects on a very limited basis. If you are interested in having me make something for you please visit my Custom Work page to fill out my Custom Work Questionnaire.

PAYMENT OPTIONS:
Paypal and most major credit cards accepted. Safe and secure checkout.

WASHINGTON STATE ORDERS:
Sales tax will be charged on all orders shipped within Washington state.  Sales tax will be automatically added during checkout to all Washington state orders. Sales tax will be calculated on the merchandise and shipping costs.

DOMESTIC AND INTERNATIONAL SHIPPING:
Local Area Pick Up AVAILABLE!
For my local customers, I am offering the ability to pick up your order at the Olympia Farmers Market so you don't have to pay for shipping on your order. Please select the Pick Up option when checking out and I will contact you to make arrangements to pick up your items when they are complete at the market.

​Art jewelry will ship via USPS First Class Mail. Most shipments, excluding international, will include a delivery confirmation number. 
For shipping times on Made to Order pieces, please see the description on each listing.

I love to recycle and reuse shipping materials as much as I can. Please consider recycling or reusing the shipping materials that your art jewelry is shipped in. Think GREEN!
The shipping charges shown include a small handling charge. This charge helps cover my shipping and packaging supplies as well as time spent going to and from the post office. 

US SHIPPING INFO:
Delivery times on packages vary, so please allow up to 1 to 2 weeks for your art jewelry to arrive (longer for international shipments). 
Please contact me if you feel your shipment is lost. I will track it and if it is marked as being delivered, you will need to contact your local post office/delivery person with the delivery confirmation number to locate the package.

INTERNATIONAL SHIPPING POLICY & INFO
International shipping charges cover the cost of USPS shipping, extra time it takes to complete customs forms, my travel time to and from the post office and time spent waiting in line. It does NOT cover any additional VAT or other charges that may be accessed when the package is delivered to a country outside of the US.

International buyers are responsible for any and all customs fees, handling/brokerage fees, taxes and duties associated with their purchase should they be assessed at the time of delivery. Any fees, taxes, tariffs, duties, post office handling fees, brokerage fees etc. that may be incurred at the time of delivery would be at the discretion of your country's tax law regulations and/or your local post office. I am unable to figure these taxes/fees/charges for you and I am in no way responsible for any of these additional costs. 

International buyers accept responsibility for any and all of these additional charges that may be imposed on their purchases at the time of delivery.
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Notice regarding shipments to the UK (taken from the Royal Mail website):

Receiving mail from abroad (mail entering the UK)
All mail that enters the United Kingdom may be examined by customs, but normally letters, postcards and packets containing only documents or similar forms of correspondence are excluded.
If you are receiving a package from overseas (unless it’s from another EU Country), please be aware that it may incur customs charges. Any package assessed as being liable for customs charges will also incur a Royal Mail handling fee of £8.
Any goods imported into the UK over the value of £15 are liable to import VAT. Gifts between private individuals over the value of £36 are also liable for VAT. Goods and gifts over these values may also be liable for customs duty. You no longer have to pay customs duty for goods up to the value of £135, however you will still be required to pay import VAT and excise duty where applicable.
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Customs forms on international shipments are completed with factual information including actual value of the item being shipped. This is for my protection and yours. Please do not ask me to mark "gift" and/or lie about the actual value of the item being shipped. 

International shipments can take 1 to 6 weeks for arrival. I have no control over how long a package stays in customs. If you need expedited International shipping, please let me know and I will figure out the cost for you and add it to the total. Buyer will be responsible for all additional costs for faster shipping options. Please understand however, I have no control over the package once it has been shipped.

International shipments that are refused and returned to sender for any reason will be charged a restocking fee of 20% of the purchase price. Any shipping costs will not be refunded.


RETURNS:
I want you to be 110% satisfied with your new art jewelry. In the event you are not, please return the piece in same condition it was received including all gift boxes/wrapping within 3 days of receipt. Once I receive the return, your purchase price will be refunded with the exception of shipping costs.

International shipments that are refused and returned to sender will be charged a restocking fee of 20% of the purchase price. Any shipping costs will not be refunded.

Custom or special orders are not returnable.
International Gem Society
International Gem Society
  • Home
  • About
    • SOCIAL MEDIA
    • Contact
    • Policies
    • Blog
    • Privacy Policy
  • Store
  • CUSTOM WORK
  • Wholesale
  • OFM CRAFTERS